About The Skin Research Institute

Over the past few years, we’ve reviewed several Skin Research Institute products and were always delighted by their overall quality. However, we’ve never reviewed the company itself, and we thought it was about time we fixed that omission.

The Skin Research Institute started in 2015 with one product only: Rejuvelix, a rejuvenating face cream. Because the company has always been focused on customer satisfaction and quality of their products, its reputation and success grew fast and more products were quickly added to the skin care line.

Today, the company proudly displays potent anti-aging creams, hair care products and even some quick-fix solutions (like eye masks and hair straighteners). You can discover their whole line here.

How The Skin Research Institute Works

What sets the Skin Research Institute apart from its competition is the fact that its scientists design every product from groundbreaking research and breakthrough science, using all-natural ingredients only in their formulas, and making sure the customers always receive a fresh batch.

The Skin Research Institute only uses ingredients that are acclaimed for their potency on a specific issue (like Regu-Age for Reborneye). Its laboratories are FDA-registered facilities located in Los Angeles, California, and follow both the FDA and GMPc guidelines for safety and quality.

To improve its products quality even further, the Skin Research Institute submit them to surprise third-party testing, and willingly shares the results with customers who would ask the customer service. These surprise tests check the accuracy of the labels and the safety of the ingredients and end product, but also the expiration date and many other quality points.

Customer Service

The Skin Research Institute has been hitting ups and downs with its customer service, and some products were on back-order during the Holiday Season. This is all due to its fast expansion. Because its customer base quadrupled within the last six months, the CEO of the company admitted that they had had difficulties answering everybody in a timely manner. However, these difficulties are in the past. The company has caught back on any delay, the customer service agents were always polite and helpful, and customers were satisfied with how their issues were addressed.

The Skin Research Institute Pricing and Refund Policy

The Skin Research Institute products aren’t the cheapest on the market, because of their commitment to quality, but, in order to make them as affordable as possible, the company has decided to sell them online only, passing their savings onto their customers. They also offer several bulk-buying offers to reduce their price even more. When we contacted them to understand how they could afford such prices, they told us that sending bulk orders allowed them to save time and money (mostly on packaging), and again, they pass these savings onto their customers.

Regarding returns and refund, the Skin Research Institute has a 60-day money back guarantee. That means that you can return your products anytime within 60 days after your order, full or empty (make sure to return all your bottles) and receive a full refund. The customers can ask for refund over the phone or via email. If this is your case, you can reach the customer service here.

Bottom Line

The Skin Research Institute is a great cosmetics company, offering a wide range of cosmetics for skin and hair as well at a really decent price. The company’s policy is to always focus on the customer’s satisfaction first. Their money-back guarantee is one of a kind and always applied, and their products are of great quality. We highly recommend the Skin Research Institute for all your hair and skin needs.

Please share your experience with us below in the comments.